Shipping Policy

American Tote Shipping Policy

At American Tote, we are committed to providing an exceptional shopping experience for our customers, including clear and straightforward shipping policies. We offer free shipping on all orders.

Shipping Locations

This shipping policy applies to orders shipped worldwide.

Delivery Times

Below are the estimated delivery times for all packages:

Order cutoff time: 5:00 PM (GMT) Greenwich Mean Time. Orders placed after this time will be processed the next business day, which may add an extra day to the delivery estimate.
Order handling time: 2 to 3 business days (Monday to Friday). Once your order is processed, it will be shipped by one of our trusted carriers.
Transit time: 8 to 12 business days (Monday to Friday).
Estimated delivery time: 10 to 15 business days.

Carrier Services

We partner with the following reliable carriers for deliveries within the United States:

USPS
UPS
FedEx

Shipping Costs

Free Shipping: All orders within the United States qualify for free shipping, with no minimum order requirement.

Delivery Issues

If you experience any issues with your delivery, such as delays or lost packages, please contact our customer service team immediately. We are here to assist you and ensure your order arrives safely and on time.

Tracking Your Order

Once your order has been shipped, you will receive an email notification containing a tracking number. You can monitor your package’s journey on our Order Tracking page.

Questions?

Visit our FAQs page or contact our customer services. Frequently Asked Questions

Contact Information:

Store Name: American Tote
Address: P.º de Alabarderos, 14 3D, Madrid, 28024 Spain
Email: info@americantote.com
Phone: +34610987229

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (GMT)

We do our best to reply to your e-mail within 1-2 business days.